Etsy not recognising Bank Holidays

[SLGKTrading]

We have late shipping defects for not shipping orders on 18th April.  This was a bank holiday in the UK.  Can anyone please advise how we get these defects removed please?

[PillowDetails · Accepted solution]

All you can do is account for future bank / postal holidays in your country by extending your shipping date.  Etsy is a worldwide platform, and doesn't seem capable of accounting for all the different holidays in each country when it comes to shipping.  It's always been this way.  Sorry.

https://community.etsy.com/t5/All-About-Shipping/Order-quot-Due-to-ship-quot-on-Thankgsiving/m-p/136...

https://community.etsy.com/t5/Technical-Issues/Ship-tomorrow-on-MLK-Day/m-p/137124543

https://community.etsy.com/t5/All-About-Shipping/Post-Office-Holiday-missing-my-shipping-date/m-p/13...

https://community.etsy.com/t5/Technical-Issues/Holiday-Business-times-during-New-Years-not-taken-int...

[howtobooksandmore]

If etsy tried to account for every bank, holiday, holy day and other special days everywhere in the world, no days would be a shipping day.  You need to account for your own non shipping days by extending your ship days.  Etsy doesn't account for non-shipping days in the US either.

[SLGKTrading]

Thank you for your replies, I had no idea.  Other online platforms seem to cope quite well with this!  I will extend the days for bank holidays.

[ArtDollsbyJD]

Other platforms are limited to certain areas.  Amazon is located in the US but also has Amazon UK, Amazon Australia and a few others for example.  They are separate so it's easier to account for holidays.  On Etsy not so as Etsy is one global site,  

[PandafeetVintage]

Oh noes I thought Etsy would have adjusted to the bank holidays, rookie error. I fell off starseller for this month as it is and now two things sold this week will be down as dispatched late nice Etsy nice (though yes I will know next time to adjust my despatch time) wouldn’t matter if things weren’t slowing to a crawl sales wise for me. Still I should have known Etsy Uk was not a separate off shoot. Got to sympathise with OP. 

[ReginaldSpleen]

Not really. None of their stuff is Etsy legal so they shouldn't be selling here anyway!