EgBoArtDesign
Inspiration Seeker

Etsy isn't letting me sell my digital products

Basically, even though i entered my card information and etsy accepted it. When buyers try to buy my "digital" products etsy gives me this error about something going wrong and cancels the order. I am not able to sell anything since this error is happening is there a way i can fix this ? Also my account isn't suspended.

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NanaLetha
Inspiration Maker

Re: Etsy isn't letting me sell my digital products

I can add one of your items to my cart with no problem - all payment methods are available.

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Re: Etsy isn't letting me sell my digital products

Are you sure? I was able to put one in my cart and all payment options were available, so it looks like everything's OK.

Were you trying to buy from yourself (which would "gray out" the payment options, as it's not allowed)? Or did you receive a message from a buyer saying they couldn't purchase? If the latter, it could be a SCAM, so beware. 

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