Etsy is not responding to emails..

[InkspirePrintsNCraft]

I opened my store January first week.. I uploaded 3 documents confirming the legality of my business (ss4, certificate of organization,etc. it’s been a month already but I never get response even once.  I have contacted the support service several times, but my emails are simply ignored. I cannot appeal, since the store is not blocked, but sent "Vacation Mode". After I paid them seller fee to open an account but they just ignore my emails? 

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.