Etsy is having trouble saving when I add alt tags

[HisLittleLightOfMine]

I edited my pictures today on my listings and they published fine. When I added alt tags to my pictures, Etsy is "having a trouble saving my changes." 

I tried in a different browser with the same result. 

Please help. Thank you. 

[NanaLetha]

What are "alt tags"?

[LandKbeads]

When you edit your listing images there's a box that allows you to enter an ALT tag. It should describe the photo for people who use adaptive software.

[HisLittleLightOfMine]

Search Brendan Gillen on YouTube. He does a great job explaining it. You can learn a lot from him. 

[LandKbeads · Accepted solution]

Make sure there are no special characters. You can use commas and periods but not much else.

[HisLittleLightOfMine]

Thank you so much! I took out all the characters except periods. It worked! Thanks!!!

[OakPGift]

Try this: Welcome to your new, streamlined listing experience. Switch to old version

I got Etsy support call back, she gave me this solution, works!!