I run my shop in 3 languages. English as default, plus Italian and French. Automatic translations are also enabled.
Today I noticed that sold items renewed from the App are totally messed up.
English descriptions and titles have been completely deleted and replaced by the Italian translations! (Tags are still in English) For the listings affected automatic translations are clearly not working.
Before trying to correct the issue from my laptop I really would like to know if anyone else have encountered this problem.
If listing/renewing from the App it will do so in the device language, as there isn't a setting in the new seller app to change language.
It has been mentioned a few times in the forum.
Thank you. I knew I couldn’t manage translations from the app (as for new the listing edit), but I didn’t expect it to delete my shop default language from listings. I will not use it anymore.