My Etsy USPS postage labels are defaulting to Priority mail, when the customer picks ground. And I can't click ground, it won't let me, it just moves the screen up and keeps it on priority mail.  Is this a known bug someone is fixing? I guess I have been meaning to look into other shipping options too, if anyone has a recommendation. I am not paying way more per label for a service they did not pay for and my orders must ship today. 

Re: Etsy USPS postage labels defaulting to Priority mail

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first class packages go as ground adv. with insurance. 

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@TravelingTreeDesign  @TBQSC Okay, I went to set up a new calculated shipping profile and when you click advanced shipping services there, media mail and PSG show. HOWEVER, and this is wild, it will not let you tick the box to select PSG! And, it won't let me untick any of the boxes that are already ticked when I try to edit an existing profile. 

I think this is the issue with the mail settings! It appears to me that if you have first class mail selected that it won't let you select PSG but it won't let you delete the first class option and select PSG either. 

This is truly shameful on Etsy. They could have fixed this issue instead of wasting time, energy and money on coming up with Gifts and Monthly membership ideas.

However, I have to say that mine are shipping ground advantage. I even went to an order and entered pounds instead of ounces and the ground advantage shows up as a choice.

This is way to confusing when profiles don't seem to match what is actually going to be allowed. It means that sellers may have a heck of a time figuring out how to set up their profiles. But for me, it is working properly even though the profiles don't agree with what I am actually able to choose. 

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Re: Etsy USPS postage labels defaulting to Priority mail

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PS is integrated with Etsy.  The tracking attaches immediately.  The only time you have to do anything is if they bought via 2 separate orders and they are going in one box or if you cancel a label for some reason and  buy a new one.  But you have to do that for Etsy labels too.

 

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Re: Etsy USPS postage labels defaulting to Priority mail

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My vote is for Pirateship, also. I can't say enough good things about them. But it is only available for US sellers. Foreign shipping is almost always cheaper than Etsy Labels, foreign packages track all the hops to the destination  instead of just until it leaves the US, then nothing until it arrives, and the most important thing, if I have any questions or concerns, I can get a real person (not a bot) on chat and get an answer within 2 minutes.

When USPS sends bills that overcharge you, they take care of it and I always get refunded for those charges.

The problem with orders getting switched to Priority Mail on Etsy occurrs if you are using Calculated Shipping, because they have not entered Ground Advantage into their system after more than a year and they still have First Class Mail, also now defunct. With First Class, it automatically upgraded it to Priority if the weight was a pound or more, while the new Ground Advantage rate allows up to 70 pounds. You have to have Parcel Post or some class that doesn't kick it up if it is over a pound, or it wll always do this on heavier packages.

I don't use Etsy Labels so I don't know why it won't let you choose Ground Advantage when you actually go to buy your postage. It is not a problem on Pirateship.

Pirateship also has UPS at up to 80% discounts, which is usually cheaper for longer or heavier packages.

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EaDoVintage
Conversation Maker

Re: Etsy USPS postage labels defaulting to Priority mail

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The whole thing is a big mess and ridiculous for a site as big as Etsy. Etsy charged my customer less for priority than what I had to pay. I have profiles set up for $3 over shipping costs to pay for my supplies and fees. They screwed me all way around on that sale and when I tried to contact them on the little box thing they have never answered me. Plus not letting me see the shipping charges at listing is also BS. As vintage seller I rely on that when I’m pricing my goods. I don’t want to leave the page and put info in somewhere else. I’m about ready to boycott doing any listings until they fix this mess. A year is way too long. I pay too much in fees for them not to get their act together. Every time I go to list I get so irritated with them. 

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TBQSC
Community Maker

Re: Etsy USPS postage labels defaulting to Priority mail

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@hopeandjoystudios It would be GREAT if Etsy & PS both integrated together so that PS rates actually showed on our Etsy listings instead of having to go to the PS website afterwards and purchase labels.  It sure would alleviate a lot of headaches if everything worked together on ONE SITE.  Dreaming ...

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TrueColorApparel
Inspiration Seeker

Re: Etsy USPS postage labels defaulting to Priority mail

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Has anyone had any problems today with purchasing a shipping label from their etsy shop? I am unable to change my shipping label from USPS ground advantage to USPS priority mail. any suggestions? thanks in advance.

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Re: Etsy USPS postage labels defaulting to Priority mail

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I am having the same issue.  I cannot choose ground or anything else other than priority.  There are no UPS or FedEx options either. Etsy text help was a bust.  In the meantime, I have several large listings that I placed into inactive status.  Needless to say, I am p____d.

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TBQSC
Community Maker

Re: Etsy USPS postage labels defaulting to Priority mail

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When issues like this arise, it is always best to use a different browser ... as of late, Chrome has shown to be more glitchy with Etsy --espec. shipping & listing editing!  I switch over to Edge when I encounter Etsy glitches and am able to do most things with no issues.  

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Re: Etsy USPS postage labels defaulting to Priority mail

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I have noticed the last few days I'm having a hard time listing on Chrome, but Edge works fine.

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