@etsy My shop MillmontCo was suspended without reason, despite having active orders. As the owner, Sana Ullah, I’m requesting a review. Please help resolve this ASAP!
#EtsySeller #HelpNeeded
Your shop location says you're in Japan but the boots ship from Pakistan. You had them listed as made by you, so why were they being shipped from another country? There's no Production Partner shown on the listings.
Since they were actual reproductions of WWII US military boots, you couldn't have said they were designed by you either.
Maybe Etsy also had a problem with a shop selling those boots since there are a lot of legal guidelines about reproducing exact copies of military wear and selling them. Your boots would be considered counterfeit.
Prohibited Items Policy - Our House Rules | Etsy
Don't be surprised if your current sales are cancelled and refunded, even if you already mailed them.
Looks like Etsy closed the shop
@MillmontCo: Even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).
To contact Etsy try https://help.etsy.com/hc/en-us/requests/new?segment=selling or https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback or you can open a support ticket through Dashboard > Community & Help > Contact Us
I'm guessing the OP did not create their shop banner either ... Google lens shows the exact same photo being used by MANY other shops!