June 14: I have just gotten off the phone with Etsy Support. Over the past (nearly 2) weeks, I could not consistently list new items in my shop, The Gilded Griffin. I have reported this multiple times to Support, and each time, Support states that yes, there are glitches and the New Listing Form is not working. Tonight, they said that they are asking sellers to use The Old Form, if possible, but she also stated that the Old Form is likewise inconsistent and, at times, blocking new listings as well.
Etsy Support also stated tonight that they have known about this for some time now and that, yes, this is considered a widespread outage. I responded that the sellers are not currently notified about this and asked why Etsy's Mgmt. refuses to acknowledge this lack of communication.
Etsy Support told me they were sorry, but since this is being categorized as a "widespread outage," they have no idea when it will be resolved. Support simply indicated that there is no end in sight presently while they are working on this. Hopefully, it will be resolved when The Old Form goes away....
If you are being affected by this 'widespread outage', your feedback is crucial. Please contact Etsy to let them know about your experience!
I hope that these changes are going to make some kind of incredible difference for the best once this is all resolved!
Best wishes to everyone!
@TheGildedGriffin what is the solution to being able to save changes to listings? I am still getting error messages and you mention in your update that there is a way to circumvent this but I don't see the solution referenced anywhere. You said to read replies to the original post, but I'm not sure where the original post is or how to find it. Please help. Etsy is not helping.
@ChristianHomeGifts This is an old thread, and whatever problems existed at that time are almost certainly not what's going on now. Better to start a new thread explaining the issues you're having.
How do you start a new thread?