Etsy Put my Shop on Forced Vacation mode since 23nd Feb

[OrnamentsCoStore]

Hi, Dear Etsy Support,

My store was placed on Vacation mode On 23nd Feb.

Got email for Trust & Safety team to upload the ID document on 26th Feb

I have uploaded my ID on 26th Feb the same day and emailed them.

After that I have not received any response from Etsy Team. Although I have send several emails.

I have been selling since 2019 and have 8755 sales and have 1501 reviews.

Its the only income I've got.

I shipped orders on time.

Could you please check my documents and put my store back online?

And if need anything else please let me know I am happy to provide any required documents.

My store is OrnamentsCoStore

Thanks 

[DudleyandSprout]

Don't keep on opening multiple requests for help.  Reply to one stating that you still need help.  Many other sellers are having the same issue.

@ModKenneth- please help this seller.

[JewelryFindings1990]

my shop was placed on vacation mode On Mar 1st too,The dashboard says reviewing my info it will takes up to 48 hours,No need to do anything else right now—They'll reach out if need more details ,But no communication until now,I also email several times not respond,I don't know what to do now

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.