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Etsy Paused my Shop
Etsy paused my shop due to unverified taxpayer details. But I have a banner on my shop that stated information has been verified. Due to my shop being paused I am losing a ton of sales and customers. Can someone help me get my shop turned back on or know what to do.

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Re: Etsy Paused my Shop
I'm able to view your shop. Not sure what you mean by "paused"?
Neat niche! I really like your pet memorial stones.

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Re: Etsy Paused my Shop
@ExtremeCreation I did a test checkout and it says payments temporarily unavailable

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Re: Etsy Paused my Shop
@UniqueGiftOrnaments Oh, I didn't go that far to try that. I can see that being the issue.

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Re: Etsy Paused my Shop
no etsy payments.

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Re: Etsy Paused my Shop
You have no payment options available. Are you sure your banking and cc information is up to date?

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Re: Etsy Paused my Shop
I have had an Etsy store since 2018 and orders coming in until 5:30cst on 1/15/2024. Then I received an email stating that my shop had been paused and put on vacation mode without my knowledge for unverified taxpayer details. I have went into my shop it states that it is verified. So I try to upload the documents again and now states that I have tried more than 5 times but I have not tried 5 times. I am so frustrated as I do not know what to do and I can not receive any orders at this time. There is no way to contact Etsy directly to get the issue resolved.

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Re: Etsy Paused my Shop
Did you ever get this resolved?

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Re: Etsy Paused my Shop
Looking at your shop, there may be other factors at play in your case.

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Re: Etsy Paused my Shop
same problem with me, my account is in vacation mode

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Re: Etsy Paused my Shop
Same with mine