I have both the regular Sell on Etsy app as well as the Explore App. Recently, the Explore app stopped sending notifications (I get them twice from both apps) and it seems that I was somehow logged out of that app (I did not log out). I tried several times to log in, but the app said that no account existed and that I should start a new shop. After several tries my shop randomly began appearing in Explore again. Today, however, after finding that I was once again randomly logged out and the same several attempts to log back in to the Explore app I noticed that my Listings showed VERY OLD listings (over 15 years old) that I had long since deleted that were now appearing again in Drafts, Inactive, Sold Out and Expired listings. When Etsy first released Explore in Beta I was included in that test group and ALL of these really old listings were showing as "featured" listings in my shop (I haven't made a sequin keychain in 15 years) so it was distressing to say the least. I submitted the survey and reported the issues. It seemed to coincide with an extreme slowdown in sales as well.
Getting no reply, I went through my shop's old listings and I manually deleted all of these very old listings from drafts, sold out, inactive and expired folders. Not sure if that fixed the issue or if ETSY somehow fixed it, but the problem seemed to go away, and the listings no longer appeared on the Etsy Explore app. All seemed well...sales went back up.
However, the problem seems to have reared its ugly head again. All (or at least many) of these extremely old listings are back on the Etsy Explore app and all my Explore videos as well as the Explore section seems to have disappeared. Desktop version is also now showing these old listings. My shop has been dead for days again (not sure if its related, but certainly a coincidence from the same issue and lack of sales last time.)
From where is ETSY pulling this old feed or these old listings?
Making things more confusing: The regular/original "Sell on Etsy" app does NOT show these listings.
Anyone else experiencing anything like this?
(sorry so long,)
