I was able to "chat" today with Etsy CS ... I don't know if this person was an actual Etsy employee or just a hired agent, but I don't feel my issue was handled appropriately, or even remotely solved to my satisfaction. Anytime someone hangs up on me --without even trying to resolve the issue, or escalating it to someone else who can solve it, or even asking if there was anything else they can help me with-- does not bide well with me. Honestly, I felt his actions were rather rude, and I made sure to leave feedback about it! Rather than trying to solve the issue at hand, I was told "it's not an Etsy issue" and was given a link to an Etsy page that is not even remotely related to issue at hand, and was told to contact Google. Basically I have a listing that is not indexed on Etsy and therefore cannot even be found anywhere on Google ... I proved it to the agent and he said to contact Google and then hung up on me! Um, isn't that what sellers pay YOU to do?!?!
