BargainJewellery
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Etsy Charging Me For Offsite Ads

Hello, I was wondering if anyone could help me,I've had etsy ads turned off for around 3 months now, and they're still charging me for offside ads fees? Does anyone know why this is?

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Re: Etsy Charging Me For Offsite Ads

If a buyer clicked on an offsite ad and buys anything from your shop within the next 30 days, you'll be charged even if you turned them off during that time. Are you positive you turned off Offsite Ads 3 months ago? 

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LeParisMetro
Conversation Maker

Re: Etsy Charging Me For Offsite Ads

Etsy ads and offsite ads are two different things.  Did you turn off both of them or just Etsy ads?  If the off site ad charge was 15%, you can turn them off.

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Re: Etsy Charging Me For Offsite Ads

How do you hand make a watch with all its components for 26.25 Pounds? I once took apart a watch cleaned it and re assembled it, it took me a week.  

 

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Amaradorn
Community Maker

Re: Etsy Charging Me For Offsite Ads

To opt-out of Offsite Ads:

  1. On Etsy.com, choose Shop Manager.
  2. Select Settings.
  3. Select Offsite Ads.
  4. Choose Stop promoting my products.
  5. Confirm that you want Etsy to Stop promoting my products.
  6. Confirm Stop promoting my products.
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