Etsy App Showing Incorrect Quantities of Variations

My wife had been having problems with quantities in her shop, so I created a new shop with two listings and 4 or 5 variations of each listing. In a web browser, the correct quantities of each variation are displayed, but with the mobile app, the quantity shown for every variation is the same number, which is the quantity for the variation with the highest quantity.

I then went to a shop that I know has been working correctly and making sales, ChrisKnitsAndMore.

On the website, under the shop's "Cheery Handmade Felt Dolls," you can buy just 1 of the "Rag Doll / Eggshell" variety.

But in the app, you can supposedly buy 1 or 2 of this particular item. Trying to add 2 to your cart does generate an error, though.

What's up? And how can this be fixed?

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NanaLetha
Inspiration Maker

Re: Etsy App Showing Incorrect Quantities of Variations

Is the price $20 or more?

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Re: Etsy App Showing Incorrect Quantities of Variations

If only the app is showing a problem, then it's a problem with the app and you can't fix it.

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Re: Etsy App Showing Incorrect Quantities of Variations

@JohnsRocketsAndMore  I can confirm, I'm seeing exactly as you described on laptop vs. the Buyer app.

Wonder how many other shops this is affecting?

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