Etsy Ads stats is not showing up suddenly. Anyone else having the same issue?

Re: Etsy Ads stats not showing

Same here, came to check forums after seeing this issue, in addition to this we have a massive drop in sales for last 2 days. I see others are reporting sudden drop in sales as well.


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Re: Etsy Ads stats not showing

I just entered the forums to check about the issue. Same with me. All stats are showing 0.

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Re: Etsy Ads stats not showing

Is anyone taking the bait to increase ad sales dollars $$$ (with the 40% off) that is now showing in the banner? I'm undecided 

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Re: Etsy Ads stats not showing

I did for a few days, I doubled from $5 to $10.  Still no sales for a week though so I just dropped it to $1

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Re: Etsy Ads stats not showing

If no one added this yet….

You can see your Etsy Ads stats, just click “manage advertised listings”, change the listing status drop down to Advertised and the filter drop down to whatever date range you want.

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Re: Etsy Ads stats not showing

Thank you! I was stuck on the dashboard and didn't think to go to the next page.

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AtmanHerbs
Inspiration Seeker

Re: Etsy Ads stats not showing

Neither are they showing up for me, also, when i search my listings on the Etsy marketplace the regular listings are coming up but not the adds. 

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SugarTaffySoap
Conversation Maker

Re: Etsy Ads stats not showing

@AtmanHerbs  , I see your ads

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AtmanHerbs
Inspiration Seeker

Re: Etsy Ads stats not showing

Interesting, I can only see my listings come up, and not the adds. 

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Re: Etsy Ads stats not showing

I actually did see one of my ads pop up, so they might still be there.

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Re: Etsy Ads stats not showing

Same with me. All stats are showing 0.

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Re: Etsy Ads stats not showing

I am having the same issue as well, But no banner

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Re: Etsy Ads stats not showing

The same

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SugarTaffySoap
Conversation Maker

Re: Etsy Ads stats not showing

I'm guessing when etsy is made aware that its a site-wide issue, they'll post in the Announcement that it's being looked into. 

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Re: Etsy Ads stats not showing

Me too. No stats. good grief.

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Re: Etsy Ads stats not showing

Not just ad stats. I did a search for Pink Tourmaline 925 sterling silver ring (which I have listed in my shop) and went through 30 pages of listings and never found my ring for sale. I have had only 4 views in 24 hours. Something is very wrong and I am not happy! Star seller, free shipping, good reviews, not sure what is going on. None of the listings I looked at have that little icon for ads either. It's messed up.

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Re: Etsy Ads stats not showing

@JewelsTennessee  It's been dead for the past two days here. Etsy has been so glitchy since!

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Re: Etsy Ads stats not showing

You can see the stats in "Manage advertised listings" still. Hope they fix the problem soon...    

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Re: Etsy Ads stats not showing

The Etsy Ads Performance page is not functioning at all. But if you move to the "Manage Advertised Listings" Page you canuse the Filters to select "Advertised" and Date Range and the Toggles on the Columns to see Views, Clicks, Spend etc.

So ... Etsy Ads are working and Etsy is spending our Money, but it is just a PITA to see what is being clicked on and how much we are spending.

Also, I do not have the 40% Discount forSeptember Banner

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Re: Etsy Ads stats not showing

Thank you for the tip to go to Manage Advertised Listings.

I have a new Etsy shop and two older ones, this Vintage Christmas shop being one of the older. Only the newest shop has received the 40% Off Discount offer, a bit frustrating as I'm a star seller in both of my older shops. Why not have this offer for every Etsy shop?! Hmmmm... more Etsy stuff .....! I will probably go for the offer on the new shop, we shall see, if and when this problem gets fixed.

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Re: Etsy Ads stats not showing

Our Ad page now says that Etsy is working on fixing the issue. 

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Re: Etsy Ads stats not showing

Ditto to all of the previous comments. For some time now when I tried to log into my account, I would put in my account name and then my password and I would get a error message and try again statement. I then would input both again and I was in. I thought this was a security precaution. Then I would go through the captcha log in security concentration game for 20 minutes until I sent an e-mail to Etsy help Wizard s of Oz and that went away. Then all was good in Middle Earth. Came back from vacation mode 2 days ago and removed my vacation statements , which I've done before , I checked my  Etsy ad performance and all was good, going back all of this year. Then.....like MAGIC.( 1.) Couldn't log in on my desktop PC. to save my Etsy soul. 2. took me 2 hours to try to (2.) change my password. Dead link! Couldn't log in. I was using Firefox browser since 2015. I thought. Nahhh couldn't be the browser. (I slept on it ) woke up and tried the Google chrome browser. And I was able to get on. ( by the way I was able to log into my account on my smart phone and my tablet, that is how I sent a help note to Olympus, never got a response back though) But now all of my Etsy ads performance stats ( the graph) are gone. Just before the BAD MAGIC started I had raised my advertised listing to a good amount and and received over 4000 views and about 27 clicks about 4 favorites. But now everything is flatlined. I mean no matter what I raise my budget to, NADA, DOA, murdered, 

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Re: Etsy Ads stats not showing

Addendum:  Everything just came back with some good changes. Thanks Etsy!

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Re: Etsy Ads stats not showing

Same, the numbers have returned!

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Re: Etsy Ads stats not showing

Same here .... hooray.

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