Etsy Ads - Irrelevant keywords

[KCLaserCraft]

Hey

We're having some issues with specific keywords within our campaign across all products. All keywords that Etsy are using that are irrelevant to our items have been "switched off" but we are still getting clicks and spending money each day. Spoke to support who said switch your campaign off and then back on :0(

Checked results again today and these keywords that are switched off are still spending money (total waste of budget) anyone know what the fix for this is as we are just wasting paid clicks right now on a function that does not work.

Regards
Andy

[CryzalisMasksUK]

Fix is simple, stop paying for Etsy ads

Use your budget elsewhere to run a targeted campaign towards your website or Etsy shop

[KCLaserCraft]

Hey

Thanks for the info, with regards to my question do Etsy just simply charge for keywords you have switched off anyway?  (Pointless functionality) can not seem to get an actual answers from there support. So frustrating and just a waste of time and money  

[BagmakerSupply]

@KCLaserCraft: Best guess is that "turning off" keywords does not do anything. The disclaimer that "This is just a test for now, but your feedback will help us improve Etsy Ads." implies that it may be used to train the artificial intelligence but does filter out the keyword.

[JJewellerySuppliesUK]

The fix is to switch them off altogether!  Are you really making money having them running anyway?