JustThingsByMK
Inspiration Seeker

Error message on two orders

I just went to print shipping labels for two orders, and I'm getting an error message. The orders aren't showing up in my orders list or my completed list. Has anyone else experienced this? What do I do? 

Labels (2)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies
EDCCollective
Conversation Maker

Re: Error message on two orders

What does the error message say?

Are the orders showing up in your shop payment account?

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
ChillwolfArt
Conversation Maker

Re: Error message on two orders

Do you see anything which states the Orders are being processed?  If they are, that means you can't do anything (Cancel, Refund, etc.) until Etsy payment processing clears.  Also check to see if you have any emails from Etsy.

Hope this helps you.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.