Edits not saving in new listing flow

When I hit save changes I get a message "Hm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support." Well it keeps happening....

Anybody having this issue and have a fix?

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Re: Edits not saving in new listing flow

Update, I switched back to the "old" listing flow and the issue disappeared. Solved! Why does Etsy roll out new features that still have bugs???

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GensoStudios
Inspiration Seeker

Re: Edits not saving in new listing flow

Hey there! I’m currently having this issue on the new etsy app. How did you go back to the old listing flow? Any help is appreciated. 

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sheilasatin
Inspiration Seeker

Re: Edits not saving in new listing flow

Same issue since yesterday. Hm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support.

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Re: Edits not saving in new listing flow

Slightly unrelated, but does everyone not yet have this new 'listing flow'? Are they only trialing it for now? I still have the old format for listing.

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Re: Edits not saving in new listing flow

My understanding is that it is being tested. BTW, this conversation only applies to using the website on a browser on a laptop, Etc. not the app or the website on a mobile browser.

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Re: Edits not saving in new listing flow

Please pardon my ignorance, but what is "listing flow"

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Re: Edits not saving in new listing flow

It is the form you fill out when making a listing. It is often referred to as the listing flow.

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NoFrogsAllowed
Conversation Maker

Re: Edits not saving in new listing flow

I don't have the new listing platform yet.  Etsy likes to prolong the agony by plssing off people in groups instead of all at once.

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Re: Edits not saving in new listing flow

I have the new listing test they are wanting me to use. But it does not flow or work well. The original listing format is much easier to use and is more organized.

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Re: Edits not saving in new listing flow

For some reason Etsy has not made an Announcement about the "new listing experience".
But there is an article about it in the seller handbook -Save Time With the Updated Listing Form
And another more recently in the help center - How to Use the New Listing Experience

I don't have the new experience yet but apparently there is a blue bar at the top to revert to the old format. If you click on that you should get a popup to leave feedback. I urge all members to please, please leave your feedback in the hopes it will be listened to during the trial period.

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OakPGift
Inspiration Seeker

Re: Edits not saving in new listing flow

Try this: Welcome to your new, streamlined listing experience. Switch to old version

I got Etsy support call back, she gave me this solution, works!!

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Re: Edits not saving in new listing flow

@OakPGift   Etsy asks that we not resurrect old threads.  I see you have responded to several threads that are several months or years old.   

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Re: Edits not saving in new listing flow

It's driving me absolutely BONKERS!!

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Re: Edits not saving in new listing flow

@TropigalTeesandMore   This is an old thread.  You might want to start your own and explain what you are experiencing.  I have absolutely no problem with the new template.  In fact I prefer it over the old one.

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