ERROR presentation video to the BIO

[mamadimailustracion]

Hello, I am trying to upload my presentation video to the BIO of my store, but it gives me a processing error. My video is 25MB, it's in landscape format, and it's 15 seconds long. It recommends that I upload the video again, but I always get the same error."

THANKS VERY MUCH

[ChillwolfArt]

@mamadimailustracion  Hi, It could very well be due to glitches going on, and affecting many Sellers.
https://community.etsy.com/t5/Technical-Issues/Uh-oh-Site-Issues/m-p/148836106#M929786