I was looking at my listings on my phone this morning and I noticed that quite a number of my listings are duplicated! The number of listings is correct (83), But I saw at least 4 that were duplicates...meaning another 4 are not being shown. (I haven't had enough coffee yet to figure out which those are). If anyone wants to take the time to look, from your phone, could you tell me if you see that as well? I sure would appreciate it! ( a couple I see twice are the coffee pot one, and orange heart and a blue cross with purple flowers)
I think you are right. I decided to delete the app, then reinstall, and the problem seems to be resolved! Sometimes I forget to consider the simplest things!
I looked at your shop using a browser (Chrome) and didn't notice any duplicates. Perhaps it's an issue with the app.
I think you are right. I decided to delete the app, then reinstall, and the problem seems to be resolved! Sometimes I forget to consider the simplest things!
Just posting this so others can see it's not just the app. I created a bunch of listings tonight on my desktop computer. Had two listings duplicated. It happens when I click "publish." The screen will blink and Etsy will give me an error message. Then I'll see the duplicate. I believe it's on their end. It's frustrating. We are paying for those extra listings. I've just been marking them "vacant listing" until I can put something else there, but I wish they would fix it. Glad to see it's not just me.
I see no duplicates using my iMac and Safari.
I looked on my phone and i did not see any duplicates.
Do you have 4 featured items set up?
I do
New listings in draft duplicated today and yesterday. I delete them and they don't reappear but this glitch is still happening. It is only in the draft mode.
Just added a new item in draft and no problem with a duplicate but I did not "stay on the page". The others that duplicated I had used that feature.
This is the second time this has happened to me. The first-time I called for assistance and they said it was due to me submitting it twice because I hit the button twice.
It's not me!
Will call again and tey to reload app.
Unfortunately I had to cancel a sale due to duplication.