Reposting to technical issues because this appears to be some kind of bug... A supplier accidentally sent me the wrong thing and I sent him a help request. He sent me a shipping label, I'm sending the item back, and all is good. Then last night, a duplicate of the help request shows up in my inbox. I can delete it, but I get a message that it's going to spam and they're blocking the sender, so I reversed that. I actually want to receive his messages, and I don't think it would be a good thing to block and report him for spam whilst we're working through an issue. I want the thing, and not a cancelation from a peeved seller. What I didn't realize until he messaged me today, asking me to please be patient until my return is scanned by USPS, was that he received a second help request. I messaged him back and let him know about the duplicate help request. I am very puzzled and a little concerned about it though.
