Dubbio sui messaggi di etsy

[ChiarappaDesign]

Buonasera ho ricevuto questo messaggio da Etsy, secondo voi è attendibile? Questa è la seconda volta che mi succede, potrebbe essere una truffa?

Товар: Hello, dear seller. Welcome to Etsy Help Desk! Your item has been paid for by the buyer, but an error has occurredoccurred during order processing and the order cannot be displayed in your personal accountSubmit your е-maіІ address to this chat. We will email you a personalized form to verify your store. Thank you!

[PrimFun]

Scam message.  Spam the message.  Do not answer it.

Orders show up under Orders and a number appears on shop home page.

Etsy has your information and they will not contact you for this.

THIS IS A SCAM

Etsy messages will appear under the Etsy section of messages.  If not there it is not an Etsy sent message.

[AlittleDora]

L'ho ricevuto anch'io, è une truffa senza dubbio. Ho semplicemente risposto : Is it a real message? E poi niente, messun risposta.

[BagmakerSupply]

@ChiarappaDesign: It is a SCAM - you might want to read the excellent post by @bradgoodell  in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...

There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...

If you have not already done so, you may want to read https://help.etsy.com/hc/en-us/articles/115015710308-What-to-Do-After-You-Sell-an-Item?segment=selli... for an overview how orders work for sellers.

Be sure to mark the message as SPAM so that it does not affect your stats.

[MyWatercolorsClipart]

L’ho ricevuto anche io ed ho fatto un salto nella community per capire se fosse spam o meno..dopo queste risposte ho capito che non devo rispondere ed elimino subito!grazie