Display Error When Editing Listing on Desktop

[#1]

I need technical assistance because when I try to edit a listing from my desktop computer,

the display becomes distorted.
As shown in the screenshot. Please help. Thank you for your attention.

[RedNeedleQuilts]

Same here! Google Chrome, desktop. I tried Firefox too, same there. 

[Klicktocart]

Same issue here!

[LythiumArt]

Same here! Can not edit any listing...

[retrogal415]

...yep SAME and have lots of listing to do.

[FunFormStudios]

I'm having same problem and eventually the person i chatted with via Etsy's Help Chat told me it's a known issue.

Dear Etsy...please, please, please, inform ALL of you customer support specialists to inform us, upon learning of what we are contacting support for, to immediately let us know if it's a known issue when it IS a known issue. When I contact support to report this issue the support person didn't inform me that you're aware of the issue and working on it until several minutes after the chat began.
The sooner we are aware of that very important piece of information the sooner the anxiety we are experiencing can begin to go down.
Thank you.

[FunFormStudios]

Hey Everyone, looks like it's fixed. I just updated a listing's photos, when they were messed up (something i had to do, not because of this issue) and after i created new video and refreshed the page all is back to normal.
I also checked my other listings...all good.

[Campiness]

+1

[GreenDragonsCloset]

Adding another same here. Thought my laptop was throwing in the towel.

[ScoutandRemy]

Same...hope its resolved quickly.  Reported it.

[MindyG]

Frustrating!!  Please FIX this Etsy!!!

[PlannedandProductiv]

Also having the issue, on Chrome and Safari.

[Castawayland]

I was just able to do a new listing with normal pictures.  The expired listings still are enlarged.

[pegmoths]

Same problem as described, when trying to create new draft listings and when in edit mode for items already published.  Using Chrome and also tried Firefox, Duck Duck Go.

[truevintagestyle]

Same here.

[HouseofWhisperingFir]

Add me to the list.

[RibbonsEdge]

It's wonky over here too

[MyBohoPrintStore]

yup another seller experiencing this issue. Glad to see I'm not going crazy (just yet)

[CuriousTiger]

This is happening to me too. Giant photos when I try to load new items or edit old listings! I thought it was my computer this morning.

[MollieAndSky]

Just refreshed my listing editor screen and it seems to be fixed!

[QualityCollection]

Well, it's sort of fixed.  When I go to any listing it's all distorted, which shouldn't be the case, and freaks us all out when we see it.  Refreshing helps and fixes that listing's problem, but it shouldn't happen at all.

[ModJose · Accepted solution]

Update: We appreciate everyone who took the time to report this. We identified the issue and resolved it. The listing editor should be back to normal.

In case you’re still experiencing issues, please reach out to us directly here.

Thanks!

[DazzlingAccents]

Thank you!!!