Hi all,
I noticed a really sudden drop in sales the last week and I've just gone in to manage my listings and the tags that were once assigned to my products had vanished!
If you get a moment, take a look at some of your listings, I would be interested to know if this is widespread.
Hello!
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I've not had this happen.
Were all of the tags removed?
Hi yes, all the tags on a number of products were completely cleared off. I don't know why
I haven’t checked item tags but I have disappearing photos! Only noticed it because my main photo was different
I haven’t checked tags yet but I have disappearing photos! Only noticed because my main photo had changed on two of my listings … went in to check only to find all the rest of the photos were gone. Not sure what going on.
i checked a few of your items.
the tags are still there.
yes I re-added them. Thanks for looking though
Sometimes I have whole listings disappear that I know I put on Etsy months ago. They aren't in the Sold Out or Deactivated folder, they are just gone. I start wondering why something never sells anymore that used to sell well, and find it's because it is no longer there.
I see zero tags on three of your coffee mugs - Patriarchs, ADHD and Frapp. Just a thought, do you use a Print on Demand supplier and do they have access to your listings?
I use printify for the mugs, see the adhd mug I added those tags back on and then they’ve vanished again. I have access to the listing
This happened to me yesterday with several listings that I copied and I know tags were there before I posted. Went to correct an error on one and noticed no tags! Huh? Checked the others and same deal. Thought I was losing my mind. Awesome, this should really help sales. LOL
I wonder if it's all listings or just ones we copy?
It seems to be random with me, I’ll bring it up with support and see if they can shed any light
That seems to have happened to me. I can see how I might fail to include tags in one or two listings, but they were missing in more than a dozen of my listings! These were older listings. Does Etsy delete tags on older listings?
When you went to "edit" were they off of that page too?
Yes, that's how and when I discovered they were gone.
I just noticed that this has happened to me! I am so upset. I have lost tags on multiple listings. Has anyone learned why this might happen?
OMG. I have a listing for a vintage sew on crest with a polo player on it. It is NOT Ralph Lauren and I did not use that name anywhere, not in the title, not in the tags nor in the description.
Now all the tags, or almost all of them SAY RALPH LAUREN!
This makes me look like a designer counterfeiter! WTF?
It is 100% illegal to use a designer's name to sell a product not made by that designer.
https://www.etsy.com/listing/1761616454/vintage-polo-club-patch-traditional
@OneEyeCatStudio: "... Now all the tags ..." Do you mean YOUR tags (as on your listing) are being changed or are you referring to the artificial intelligence generated 'related searches' ?
'Polo' is a trademarked name of a Ralph Lauren product so it is not unusual for a search engine to make the connection that maybe want you actually want is ...
The Etsy tags have completely replaced mine.
I guess since they say "Related" I can't be held liable, eh?
I'm going to try removing all the tags, just to see what happens.
I still have my tags...But now I'm paranoid and I'll probably want to check in often to make sure they're still there.
Seriously, who has time to check all their listings every day?
I just went in to look at some of my listings today and have found several that the tags have simply vanished from. This is annoying to say the least, and not the first time it's happened. I don't have the time to keep checking 200+ listings all the time to make sure the tags haven't randomly vanished AGAIN.
@LauriesHomestead: Are you saying they disappear when you look at the listing in Edit mode or when you look at it like a buyer sees it?
This is an old thread which a moderator might close so you may want to consider starting a new one.
In Edit mode when editing listings. Listings that previously had tags had none. I replaced the missing tags, but this isn't the first time I've had tags vanish off listings. It may be an old thread, but this is how long the problem has been happening, and still is.
Hello!
Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.
Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.
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