Digital order from 2021 can't be marked "completed"

As the title says, I've had a very much completed digital order stuck in the "New" orders area for over 3 years.  I've tried to mark it complete many times, but it still remains.  My store has over 70K sales and this is the only one that can't be resolved.  Any suggestions?

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Re: Digital order from 2021 can't be marked "completed"

Contact etsy. Sometimes they will do it.

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Re: Digital order from 2021 can't be marked "completed"

You're probably spot-on.  I was hoping I was just missing something obvious.  thanks

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Re: Digital order from 2021 can't be marked "completed"

I have 2 sales like this. I contacted Etsy about it and they never fixed it. its so annoying 

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