Good evening! I know recently there has been a lot of discussion about the fact the digital only shops were stripped of their Star Seller status because of the Etsy glitch not recognizing that we don't actually ship a physical item. I know it was a corrected issue past few months but all of a sudden this past July the glitch seems to be back and although my other 2 criteria is at 100% it says I didn't achieve my Star seller status because of shipping. Just wondering if anyone in the same boat has had their Star Seller Status returned as it should be. I contacted support a couple weeks ago and they said they were working on it. But the month is close to being done and nothing has been updated. Curious.
Hello there,
Our engineering partners are currently aware of an issue where digital-only orders act like physical orders. At this time, we do not have a timeframe for when this issue will be resolved, but please know that we're actively working towards a resolution.
Thank you so much for your patience.
Hello there,
Our engineering partners are currently aware of an issue where digital-only orders act like physical orders. At this time, we do not have a timeframe for when this issue will be resolved, but please know that we're actively working towards a resolution.
Thank you so much for your patience.