
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Description not showing
Descriptions of the items not showing !!!!
since yesterday????!!!!

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
Just testing, the test format just shows for people in the test group, everyone else sees your shop in the normal format.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
I'm having this problem too.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
Check on your left side under reviews. There is a test going on right now that is placing descriptions there.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
Its been removed from the right hand side and shifted beneath the reviews. It has also been minimized. For reasons best known to Etsy. If everyone is very lucky they will conclude that they had it right the first time and shift it back under the photos above the reviews where it was to begin with. *sighs*

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
I still see them where they normally are, nothing has changed for me and anyone else not in the test.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
Also, when you hover at the top of the page, a menu pops down, and "Item Description" is one of the choices.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
I think the new location for the item description is in the wrong location and needs to go back to the original spot.
Why do people think they have to constantly change the layout. Leave it alone. I had to come to this forum to find it because Etsy didn't return my call and I was looking for it in the usual spot. ugh

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
Please check out this website: www.ecommercebytes.com and try to air your well justified gripes there. There is at least one negative article about Etsy hiding our item descriptions. Everybody complaining here in the forums may be a big waste of time.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
There are multiple threads going about this issue, and people are wrong by saying "only people in the test group can see this" - if your store is effected in the test, then everyone can see it.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
Description location depends on how you are viewing your shop listings ... signed in, signed out, incognito mode. Give it a try and see the variations.

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
Hate it!

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Description not showing
It's making me nuts! Both from a buyer and seller perspective. Unrelated, Etsy placed my shop in vacation mode on Sept 3 without notifying me but there was nothing out of date in my seller profile, auto-billing credit card, I had no outstanding invoices, etc. Happily it's back online now, but never got an explanation or apology. They are messing with stuff on the backend and really screwing up.