Delivery by Hand

[handmadeandvintageuk]

Why do we get penalised on the star seller system for delivering by hand to local buyers?star seller, shipping labels

[BagmakerSupply · Accepted solution]

@handmadeandvintageuk: Star Seller rules are that physical listings need to have tracking to count for Star Seller (with a few exceptions in some areas). If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...

Will local pickup orders be part of my evaluation for a Star Seller badge?

All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.

This also applies to delivery orders.

[JJewellerySuppliesUK]

Just mark it as despatched!

[ArtDollsbyJD]

Tracking is the only way to prove of shipment. Since you are not in the US, a receipt may work.  However hand deliver has neither.  Even if the buyer signs a receipt it is not proof.  The buyer could raise a case and win because there is no seller protection.