I have an abandoned cart promotion that I need to end - but it won't let me. Then I thought, maybe if I add another one it will let me delete the old one, but now I have 2! EEK! Now I can't delete either of them - no 'end the sale early' tab is showing. Please help asap. I have done this before, so I know how to do it - but the buttons are gone.
It’s a known issue. There have been many complaints about this on the forums for the past couple of weeks.
Here is one of the many other threads
https://community.etsy.com/t5/Technical-Issues/I-cant-deactivate-promo-code/td-p/144975127