BadBroccoliShop
Inspiration Seeker

Deactivated listings

Hi!

My shop was on a vacation mode, but I turned it off few weeks ago and now I noticed that all but one of my listings are deactivated by Etsy. I tried putting my shop on vacation mode again and then turned it off, but it didnt help. And when I go to Listings it shows all active.

What can I do to fix this? 

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Re: Deactivated listings

Are you sure your listings just didn't expire?  Vacation mode doesn't stop the clock from ticking if your listings were set to manual.

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BadBroccoliShop
Inspiration Seeker

Re: Deactivated listings

No, they didn’t expire:( 

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Re: Deactivated listings

It is strange that your sections show the number of items, but they do not show in the shop. You will have to contact Etsy on this one. Also, while waiting you could change your announcement, unless you are having a very early Mother's Day Sale.

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BadBroccoliShop
Inspiration Seeker

Re: Deactivated listings

Thank you for noticing! I completely forgot about announcement:) And do you know how to contact Etsy directly? I never did it before.

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