Deactivate coupon codes

[Zeldabelle]

I have ended coupon offers from being sent out, but Etsy is not allowing me to deactivate old coupon codes. I continue to have customers use them. They used to have a deactivation button, but it is no longer there. What's going on?

[Zeldabelle · Accepted solution]

Upon checking, I found that you cannot deactivate a promo code that is paused. You need to reactivate it first by going to Shop Manager > Marketing > Sales and discounts, finding the paused code, and selecting "Reactivate." Then, you can deactivate it by selecting "Deactivate code."

[KDemARTe]

I don't see a "deactivate code" code after reactivating. What am I missing?

[KDemARTe]

I know this thread is 2 weeks old but I cannot for the life of me find the "deactivate code" the solution is referring to. Can anyone tell me what I'm missing?