DesignInADash
Inspiration Seeker

Dashboard showing an order that isn't appearing in the order screen

I saw an email coming through last night with the order but it isn't in my order screen. I checked my payment account and it looks like they credited me the money but when I click on the order number, it goes to a page that says "Uh oh this page is not available"

I have tried everything to get ahold of seller support and I can't even find a place to fill out a form for help. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies
BlueAgateFarms
Conversation Maker

Re: Dashboard showing an order that isn't appearing in the order screen

App or Etsy.com?  Have you tried logging out and then back in?  Might not be updating correctly. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Dashboard showing an order that isn't appearing in the order screen

It's a good idea to check out the shops before handing out advice..jmo

Translate to English There was a problem fetching the translation.
2 Likes
BlueAgateFarms
Conversation Maker

Re: Dashboard showing an order that isn't appearing in the order screen

Yikes

Translate to English There was a problem fetching the translation.
0 Likes

Re: Dashboard showing an order that isn't appearing in the order screen

Disney shop.  Maybe it finally caught up with ya?  A lot of recent reports of deactivations right after sales.  Maybe the sale was automatically turned down, in your case?

Translate to English There was a problem fetching the translation.
4 Likes
Reply
Loading...

Re: Dashboard showing an order that isn't appearing in the order screen

Wouldn't that be nice for a change?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.