Dashboard Not Updating Recent Activity

My Etsy App Is Indicating Recent Activity for my shop and indicates to me exactly what that activity is...however when I go to Dashboard there is no Recent Activity showing there! The Dashboard Recent Activity has not updated for the past several hours!  Both on the app and my personal computer.  Anyone else experiencing this?

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NoFrogsAllowed
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Re: Dashboard Not Updating Recent Activity

I have never found the dashboard to be very reliable.  

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Re: Dashboard Not Updating Recent Activity

I've seen the recent activity show up correctly for the past 10 years, this is something that's not happened in the past.

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Re: Dashboard Not Updating Recent Activity

Nevermind, it's working now   Must have been an afternoon glitch!

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SugarTaffySoap
Conversation Maker

Re: Dashboard Not Updating Recent Activity

I haven't had Recent Activity for 15 hours.

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Re: Dashboard Not Updating Recent Activity

Mine hasn't been accurate in weeks.  It shows 7 visits, but if you go into details, it shows zero.

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Donobob
Crafty Poster

Re: Dashboard Not Updating Recent Activity

Set your stat view to 30 days and then back to today. That will clear the false info.

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Re: Dashboard Not Updating Recent Activity

Hi, the same has been happening here. For about a week 'Recent Activity' is not updating, 'Stats Overview' is fine though. 

I had friends favouriting items to test it and it does not show up on the dashboard. 

I would love to hear from the community or etsy support how I can fix this problem!

Thank you so much!

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Former_Member
Not applicable

Re: Dashboard Not Updating Recent Activity

my stats dont work. Google analytics and Erank both tell me that I have traffic from pinterest - Etsy says I have none in the same time period.

My stats are 100% wrong on Etsy.
I have talked to Erank and they tell me that they are having a problem with getting stat information FROM Etsy API in the UK -- so that proves to me that Etsy is having a problem with stats in the UK
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Donobob
Crafty Poster

Re: Dashboard Not Updating Recent Activity

Etsy has problems with all their stats.
It depends on the day as to what works or does not work.

Use Google Stats if you really want accurate stats.

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Yolympia
Crafty Poster

Re: Dashboard Not Updating Recent Activity

My recent activity still not updating since July 16th. Anyone know of a "fix"? Thanks in advance!

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Re: Dashboard Not Updating Recent Activity

dealing with activity not updating right now. seems there hasnt been a fix yet except potentially for waiting. wondering if i should try to contact etsy about the problem 

 

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