I have had two customers tell me today (via telephone) that they have been trying to send me convos and have been told that their messages failed. How many times has this happened that I don't know about? This is not good. Please correct.
I sent a test message. Don't forget to reply to satisfy the Star Seller Program
@CreativeSpiritGlass - Are these new customers? Or are they repeat customers?
Both repeat.
These forums aren't monitored by Etsy staff.
You will need to contact Etsy directly @CreativeSpiritGlass