Core Details

[dellabryan]

As soon as I touch "add listing" I get message that I have to complete the core details section.  I've deleted cookies, cached items, etc.  I've sent 2 messages to the help center and have yet to communicate with a human.

[SugarTaffySoap]

@dellabryan  There's other posts on this same issue. It happened to me a while back. 

[ChillwolfArt]

I know you shouldn't have to do a workaround, but can you try this (and don't use the App):

Copy a similar listing > Publish, then Deactivate > Make all edits > Reactivate.

Hope this helps you in the meantime.

[Teresasvintageempori]

I have just been in contact with Etsy chat. It is core details page that is frozen so you cannot list. They are aware sellers are having problems trying to list and currently have teams trying to restore it. I just managed one listing on desk top but very jumpy . Not happy with that format atall far to jumpy. So just wait till it's fixed. But is same here core details form frozen . And if you do manage to bypass it it will all crash last minute. We wait patiently.

[ChillwolfArt]

@Teresasvintageempori  I'm just now seeing your comment re: speaking to Chat. That the Core Details Page is frozen, and they have teams trying to restore it.

[ArtDollsbyJD]

Check the core details.  Etsy is making filling in mandatory and if you miss something it won't let you pass.

Anothere way is to use copy if you have something similar. 

[Teresasvintageempori]

It's still not fixed this end . Can't list 

[dixiefried]

I've the same problem, can't do any new listing.

[Pookieandness]

Same here. Unable to list anything.

[Pookieandness]

Has this been resolved?

[Teresasvintageempori]

No still not resolved atall. 

[IslaRosaBoutique]

This is super frustrating. 

[BeezkneezboutiqueCo]

Ugh!  Same here!  I’ve been trying for a week now and haven’t been able to list anything.  I’ve been told Mercari is a great app for selling items.

[CraftingThroughIt]

I figured it out!! You just have to scroll down in the core details pop up window. I made a separate post here explaining it: https://community.etsy.com/t5/Technical-Issues/Core-Details-Glitch-SOLVED/m-p/147642802/highlight/tr...