Etsy has given a large refund, from my account, without even consulting me.
The shipping shows that the order has been delivered, so this is likely to be a fraudulent refund claim.
I obviously need to contact Etsy to discuss this issue.
How can I speak to Etsy customer service?
You are a star seller, so in about 5 hours, when etsy are awake, there should be a chat box on your dashboard.