Contacting Etsy / large refund without my consent

Etsy has given a large refund, from my account, without even consulting me.

The shipping shows that the order has been delivered, so this is likely to be a fraudulent refund claim.

 

I obviously need to contact Etsy to discuss this issue.

How can I speak to Etsy customer service?

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Re: Contacting Etsy / large refund without my consent

You are a star seller, so in about 5 hours, when etsy are awake, there should be a chat box on your dashboard.

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