Connecting to Facebook

I've been trying endlessly to connect to my Facebook account in the 'Account Settings' section on Etsy but to no avail! I was able to successfully connect to G+ which only took seconds. I don't understand why it's not connecting to Facebook, is there some sort of a glitch or is this option no longer available? I really want to get this sorted asap as I want to showcase my products on both Facebook and Instagram. 

Hope someone out there has the solution. Thanks

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Re: Connecting to Facebook

I'm also unable to connect to Facebook on my account settings.  When I click to fill in the Facebook field, it just keeps on turning forever.  Any help with this?

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veryvixenmom
Inspiration Seeker

Re: Connecting to Facebook

I keep trying to connect and Etsy does not recognize my FB business page, only my personal FB account. What gives?!

 

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Re: Connecting to Facebook

I'm having the same problem.  Were you able to get this fixed?  If so, then what did you do?  Thanks!

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artgenea
Inspiration Seeker

Re: Connecting to Facebook

Same problem...

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UnraveledMoms
Inspiration Seeker

Re: Connecting to Facebook

I am unable to connect to Facebook either.

 

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ArtbyEvelynMarie
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Re: Connecting to Facebook

I cannot either, and have tried off and on for months.

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Re: Connecting to Facebook

I have had the same problem.  My solution was to copy and paste the url of the product from Etsy as post on FB. 

From what I could see it looks like there is some kind of business setting on facebook (meta) that has to be set up.  

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Re: Connecting to Facebook

I'm having the exact same issue, it seems like it trie to connect, but it just keps loading forever. I'l link a screenshot https://i.postimg.cc/769y8N4Z/Etsy_connect_facebook_bug.png 

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Re: Connecting to Facebook

Has anyone figured the trick out yet? I still cannot connect to FB

Thanks for any help

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TheShibaInU
Inspiration Seeker

Re: Connecting to Facebook

Exact same problem. After clicking on Facebook in the Social area, it just spins forever. It has been this was for a month now. TheShibaInU.etsy.com

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Re: Connecting to Facebook

I have asked for 2 months and had a support ticket and emails suggesting what to do. Try to explain it worked fine before so it's not my system and something must have changed. They reply the same thing again. I have other issues back to Dec unresolved and am in the process of writing by snail mail as I'm so sick of all the issues and feel this place is the worst I've ever seen in 3.5 years with unresolved issues. Likely they could care less but I'm so annoyed and have near 800 listings, would like to add more but the way it's going with them shutting a shop down or reserves on long time sellers and I could go on. The sales are slow for some reason and its for many! Maybe I'll be sorry but I'm at the point I don't care.

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CraftRoomChaosCo
Inspiration Seeker

Re: Connecting to Facebook

Hi all, any update on this? When I try to connect to Facebook the page loads but only my personal Facebook is shown as an option. I want to connect to my business page obviously. Looks like a lot of people are experiencing problems so I didn't want this thread to die!

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TruckersHats
Inspiration Seeker

Re: Connecting to Facebook

Yep same here for 3 months No FB linking at all!!! Why Mark!!!!! Why?

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TruckersHats
Inspiration Seeker

Re: Connecting to Facebook

Also Twitter doesn't work from Etsy, but works on FB!!! Elon? Hello, I get it we have to pay to be verified THEN we can play with the big companies

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Re: Connecting to Facebook

I had my business page from facebook connected to ETsy forever, but now it is un linked, and I cannot get the changes to save, and can't post to my business page either.  

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Re: Connecting to Facebook

I can't get it to connect to Pinterest or Twitter.   They used to work just fine for years. 

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Re: Connecting to Facebook

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Re: Connecting to Facebook

Maybe not an ideal situation but can you post to Facebook from inside a listing (instead of using social).  I know that is how I do it.

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Re: Connecting to Facebook

How do you do it? Can you please explain the steps? Thanks

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ShopOliveandDove
Inspiration Seeker

Re: Connecting to Facebook

Has there been any solution to Etsy no finding Facebook Business Pages?

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ArtbyEvelynMarie
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Re: Connecting to Facebook

been trying for months!

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TotesMaGoatsAU
Inspiration Seeker

Re: Connecting to Facebook

I am having the same issue and I am here to help the thread from dying.
Whenever I connect to my FB, it gives me the option for my business profile but then connects to my personal profile.

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Re: Connecting to Facebook

Same, so frustrating!!

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Re: Connecting to Facebook

I have wasted SO much time on this trying to connect my Etsy shop to Facebook, when it was fine before! I think it's probably Facebook stopping this from happening so people on Facebook don't leave their platform. When I searched the internet for help it shows how to go to FB security and where to find the "turn ON button" allowing Apps to connect. I click it ON, go back to Etsy to share on Facebook, it pops up again "I've opted out" when I haven't!! I then go back to FB security and it's turned back off!!!! There is no "save" button so I don't know why it's not keeping it saved to connect. Of course there is no phone number to call Facebook for any help. So frustrating!!

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