Confirming Seller Info "Button Not Working"

[Artbykerreamjones]

 I'm having an issue Confirming Seller Information.   The Start Reviewing button is not operating and now my shop is on pause until I confirm my information . I've spoke with a few Reps. and they still wasn't able to resolve the problem.  Just wondering if anyone is having the same issues.

[NanaLetha]

What kind of seller information?

[Artbykerreamjones]

"Confirm Seller Info" 

 Confirm your seller info

As Etsy and sellers’ businesses continue to grow, you’ll need to share a bit more info about yourself—this helps us meet new regulations that keep our community safe and create a better experience for buyers.

We’ve streamlined these requirements into one easy process. Just review the seller info you’ve shared with us, then update or add any missing details today, as legally required.

Make sure to confirm your info today, or you won’t get paid for your sales until you complete this request. If you haven’t confirmed your info after today, your shop will be put on pause via Vacation Mode and you won’t be able to receive new orders.

Learn more about these regulations

[SacredTribe]

This is also happening to my shop. Please let me know if this get's resolved and how. I will do the same.

-Abe

[Artbykerreamjones]

Yes, The issue has been resolved  on my shop.  Make a call to customer service and let them know that they have to fixed the glitch.

[BeadItByMarlee]

This is happening to me too! Please let me know if you get it resolved. I have been trying to contact someone for 3 weeks and no one can help. 

[Artbykerreamjones]

Yes, The issue on my shop has been resolved. Please call customer service and inform them that they need to fix the glitch. Below is an example of a conversation with the technical specialist:

Hello Amanda,

I wanted to inform you that there is a glitch in the system affecting many Etsy sellers who are experiencing issues when filling out their information. Hopefully, someone from the engineering department can resolve the problem promptly. This issue is negatively impacting sales and the livelihood of our businesses.

Here are links to the Etsy Community page and comments regarding the glitch:

1. Link 1
2. Link 2

Please keep me updated on the situation.

Thank you.

[outdoorkitchenequip]

still has glitch, cant upload pic ID