Completed orders disappeared!

I went to the completed orders tab this morning and all of my completed orders have disappeared! Has anyone experienced this? Any advise? Thanks

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SugarTaffySoap
Conversation Maker

Re: Completed orders disappeared!

There's posts on this in the Forums a couple months back. 

Here is a link to initiate chat or email. 

 

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Re: Completed orders disappeared!

Thanks! I waited 1/2 an hour and it was resolved! 

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ChillwolfArt
Conversation Maker

Re: Completed orders disappeared!

@midwifemercantile  After seeing your post, I went to my Shop (it's On Vacation); selected Completed Orders and could see all of them.
(Desktop computer, Chrome, Windows 10).

Are you using the app per chance? (I never have, but others have said it can be glitchy.  Some have suggested uninstalling & re-installing it. Or use a browser instead (always make sure the browser is updated (outdated ones are not supported by Etsy).

Wish I could think of something else for you.  @SugarTaffySoap  provided good info for contacting Etsy.  I hope something helps you.

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Re: Completed orders disappeared!

Hi and thanks ! I waited 1/2 hour and it was resolved . Must have been a short term glitch ! Appreciate your reply . 

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