amikoro
Post Crafter

Closing the store for document verification

My store was closed for document verification.
After 3 days, it was reopened for two hours, then closed again.
A day later, it was reopened.
I received an email saying the documents are in order and my store is out of vacation.
However, in my store settings, there is still a verification of non-existent documents.
What should I do about this? Will it be closed again?

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Reply
ChikaBeadwork
Inspiration Seeker

Re: Closing the store for document verification

I am in the same situation.
My shop has been vacation mode from Jan. 28. I have uploaded driver's licence immediately.
"Your document has been submitted for review." is displayed.

Although the above situation, 2 new orders were accepted on Jan. 31, and my shop became vacation mode again.
My shop was reactivated again on Feb. 1, but the status is pending verification.
I can't understand this situation.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.