Client says that she did not place an order which I received from Etsy

Hi everyone, I received an order for a pair of shoes from Etsy which I mailed out to buyer yesterday and messaged her to provide  the tracking number. Today I received this Note for buyer: I have not ordered anything from you l do not wear the size stated l have been confused with someone else.

Has anyone experienced this issue?

 

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Re: Client says that she did not place an order which I received from Etsy

 
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Prerafdesigns
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Re: Client says that she did not place an order which I received from Etsy

make sure the person does not have a daughter who used her Etsy account to purchase.

There was a recent post about that. 

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