Chat with us - Live chat problems.

[PhotoPrintAndVintage]

Greetings 4 days ago, I wrote to the help team from the chat with us section about why 40 listings were not defined for my store that I opened with the connection code. After we talked for a while, they started not to respond and I have not received any response from the chat with us section for 4 days. I request live support but I never get an answer. I wonder why I am having this problem and how to solve it.
I hope a useful communication system can be provided for everyone.

[NanaLetha]

There is no such thing as a connection code on Etsy.

[PhotoPrintAndVintage]

No, I'm talking about the reference code he sent me to open my store.

[BootifulLabels]

You have plenty if a swers on your other thread, no need to open another.  As someone already pointed out, have you created your first listing yet?  You will be charged the 20c fee for the first one, Etsy needs to verify all is working with the listing process.  Then when you add the next listing  it will be free.  On the listing manager page in top right corner you will see the number of remaining free listings you have available to use.   On your finance page you will see a charge for each listing and a credit for each free listing used.

[PhotoPrintAndVintage]

@BootifulLabels Of course I have created my first list, you can see if you look at the answers in the other thread
The problem here is not with myself, I did every step correctly.
Also, I may be new here, but I am not inexperienced in online stores. I've been selling online for 10 years and Etsy is the worst I've ever seen in terms of communication