I'm a star Seller. I usually have access to chat support, but it's been no responsive for several days now. How do I report this issue to get it fixed? Any ideas?
I can't help with chat but your shop announcement says you will be closed May 27th??
Had the same issue - I could open the chat pop-up but the chat bot should then respond to get your identity and open the conversation. Now - just nothing happens. When I sent a short message, no reply, no chat bot, no human.
Same for me too!
I have a similar issue but mine is chat bot is nowhere to be seen. I have a technical issue with my phone app I need to chat with someone about but can not fine where to request a live person. or even leave my phone number for them to contact me