Changing my date of birth for the verification

[AladdinsCaveByDaniel]

Hi there I have noticed when uploading my passport that I have entered my date of birth wrong on the Etsy app how do I correct this? Cheers

[CoquetteBath]

we're other sellers here, and cannot advise. You will need to contact Etsy.

[RadiaArtCorner]

I have the exact same problem, if you get any response from etsy support
Please post it

[Zipella]

Hey, its been quit some time now, have you fixed this problem,please let me know if there’s any advice you can give.

[piumulki]

I’m having the same issue. I sent like 5 emails to support they send all the time a link to change it but it’s just a link to the finances configuration and there it’s not possible to change the year of birth 

[KaremPetShop]

I see that your shop is now open again and I was hoping you could share how you resolved the issue.

[SugarTaffySoap]

Did you try chat support? Here is a link to initiate chat or email.

[piumulki]

I tried,but theres just the emailoption, cant see chat or call 

[BagmakerSupply]

@piumulki   :  DO NOT open a new issue or contact Etsy multiple times about the same issue (doing so closes the one you already opened and puts the new one on the bottom of the pile). Every eMail from Etsy support will have a link something like "I Still Need Help". Click on that to keep the report alive and moving up the chain. You may have to do this innumerable times, but once on each Etsy reply, before anything is done but do not give up.

[piumulki]

Thanks for the advice, i couldnt find that option i guess i will just wait, has been a week its crazy

[billscollectablesuk]

Same problem my dob on my licence is same as on my personal details yet they say its not and link they send you dosent help ahhhhhhh they have put my shop on holiday

[TheCrossAUAustralia]

I don't know why they can't just put an option to change your birth year because I deleted my first account for the same issue and did it again by accident on this account. 

[TidesStudioCo]

Hi! Were you able to fix this? I ran into the same problem, I'm not even sure how I got my birthdate wrong. 

[SculptifiedCo]

Tidesstudioco i noticed your shop is up and running, how did you make that possible?

[TidesStudioCo]

Hi! I sent an email to the Etsy support team and told them my bday was wrong and attached my valid ID’s They fixed it from there