Cant send any messages Bummer, your messages have been temporarily disabled. Please contact support

[NeonNightsEmporium]

So ive just set up my store, and i had someone message me asking a question i went to reply, bare in mind i have never even used the message part of etsy not once before this!

and it says this (Bummer, your messages have been temporarily disabled. Please contact support)

I googled and looked around on the forums and alot of people are saying its because if you spam people or if you try to solicite your stuff to people in messages.

I dont understand how that can be me because, i have never even used the darn thing to begin with. the first message i wanted to send was the only message i haver ever tried to send. I have tried going though the support link to get ahold of anyone or any email and i cant find a darn thing

I dont know if this is a glitch or maybe because my store is to new?. but i have never messaged someone other than the first time i tried to when i got this message I have no clue what to do i would LOVE to write a email or phone etsy but its like trying to find a needle in a haystack in the support system!

i even tried to go through a bunch of support things close to my inquery to see if i could get the infamous "I still need help" button to no avail. i have no clue what to do can anyone shine some light in my direction. it would nice thank you

[BagmakerSupply]

@NeonNightsEmporium: There are a number of threads in this forum that seem to indicate that there is a glitch which is accidentally / inadvertently / in error muting the ability to send messages for some shops. You will have to contact Etsy Support.

[NeonNightsEmporium]

@BagmakerSupply  Thanks ya it seems really hard to even find the contact to even get in touch with the Support. Do you have any suggestions on where to even email or a link because ive been looking for the last 3 hours on the Support center and have found nothing to lead me to anyone or any email or any phone number. 

[NanaLetha]

@NeonNightsEmporium  - There is no phone number for Etsy support. You can contact them in your dashboard.

[NeonNightsEmporium]

@NanaLetha You cant this is what ive been trying to say i go to dashboard, then i got to community and help, then contact us, then it sends me to the support help center, where you have to search for a question, there is no FAQ for what i need so it cant be solved, i tried to find the "i still need help button" people keep saying in posts to take me to the chance to email them but ive been looking for the past 3 hours to no avail. 

Honestly why is it so hard to contact such a large company about mundane technical issues

[LastCentury]

Try this link. It too me to chat / request a callback:

https://help.etsy.com/hc/en-gb/requests/new?segment=selling#issue_opening_and_setting_up_a_shop-cont...

[NanaLetha]

https://help.etsy.com/hc/en-us/articles/115013375488-How-to-Contact-Etsy-Support?segment=selling

[JMOldeVintage]

@NeonNightsEmporium  - Try this - after clicking on the "selling on Etsy" option, go to Managing my shop & listings - Opening and setting up shop - at the bottom of the selections I see "I still need help" - click on that to get to the ability to email Etsy - it does say it can take up to two days for them to reply.

It will probably take longer than that. If all you receive is a generic reply to your help ticket, reply to that, that your issue is not resolved. Opening new help tickets only puts you to the end of the line all over again.