Cant reply to messages, get error "username is not VALID"
It was probably a scammer that Etsy has removed. Were they asking for your email address?
So how do we resolve the matter
Please read these threads:
@20CenturyLights: The "The username you have entered is not a valid Etsy user" message almost always means that the account has been closed (either by the person or by Etsy - in this case probably the latter if a scammer). Just in case, try to mark the message as SPAM.
I tried it and it's still not replying
It's a good thing you can't reply. I've lost count of how many new sellers thought needing their email was legit, replied, then eventually, believing the scam to be legit. lost a lot of money.
I do recommend reading the links shared above.
I'm so sorry you lost a lot of money, and thank you help , and I will check the link
@ButheleziEmpire You're a new seller and the scammers think you will be an easy target. If you are ever in doubt, come and ask in the forums here.
Will do thank you