Cant reply to mesaages

Cant reply to messages, get error "username is not VALID" 

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Re: Cant reply to mesaages

It was probably a scammer that Etsy has removed. Were they asking for your email address?

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ButheleziEmpire
Inspiration Seeker

Re: Cant reply to mesaages

So how do we resolve the matter 

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Betreff: Cant reply to mesaages

@20CenturyLights 

Please read these threads:

Etsy Announcement: New “From Etsy” section in Messages
 
Etsy Announcement: Protect Your Account From Scammers
 
How to Spot a Scam - No a Buyer Doesn't Need Your Email Address. How to Avoid Scammers
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Re: Cant reply to mesaages

@20CenturyLights: The "The username you have entered is not a valid Etsy user" message almost always means that the account has been closed (either by the person or by Etsy - in this case probably the latter if a scammer). Just in case, try to mark the message as SPAM.

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ButheleziEmpire
Inspiration Seeker

Re: Cant reply to mesaages

I tried it and it's still not replying 

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Smudgekitty
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Re: Cant reply to mesaages

It's a good thing you can't reply.  I've lost count of how many new sellers thought needing their email was legit, replied, then eventually, believing the scam to be legit. lost a lot of money. 

I do recommend reading the links shared above.

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ButheleziEmpire
Inspiration Seeker

Re: Cant reply to mesaages

I'm so sorry you lost a lot of money, and thank you help , and I will check the link 

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Re: Cant reply to mesaages

@ButheleziEmpire You're a new seller and the scammers think you will be an easy target. If you are ever in doubt, come and ask in the forums here.

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ButheleziEmpire
Inspiration Seeker

Re: Cant reply to mesaages

Will do thank you 

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