About 9 days ago I had an issue with someone attempting to hack my account. Luckily I caught it all in time and with a little help from Etsy Support, managed to maintain full access to my account but during this period, Etsy temporarily suspended my account whilst I changed my email address and verified my identity.
Since this happened though I have not been able to receive payment deposits. I contacted support via live chat earlier today about this and they said that I need to re-verify my bank details but I have to wait "a few business days" to be able to do this. When I go to my payment settings, there is no option to edit or verify my bank details but they say that "in a few business days" this option will become available.
They cant give me a timeframe but its already been over a week. Im just wondering what I can do about this or if anyone has had a similar issue? This is my full time job and my bills are due tomorrow but my money is held because I just cant re-verify my bank details.
My bank details have been the same for 3 years and I am not looking to change them, I just need to re-verify.
This is beyond stressing me out so any help or advice would be great.
Contacr Etsy again and tell them what is happening. They may need to send a deposit again to reverify your account. They are the only ones that can help you with this.
Spoke to them on the phone and on live chat. All they say is "It will be a few business days".
So stressful