I'm trying to add a new listing to my shop but despite trying alternative browsers and alternativeways of structuring the listing it errors every time that I attempt to save, preview, or publish. The error message is:-
There was a problem saving your changes. Contact Etsy SupportOpens a new tab and make sure to include this error code in your message:
Error code: Eu etc....
I have logged it as a support request but in the meantime I am unable to list
Did you try cleaning out cache and cookies? Rebooting?
I'm having a similar issue with just a few listings. I can't make any edits to them at all. I just needed to mark 1 variation as out of stock but it just won't accept any edits. I did all the suggested cache clearing, rebooting, trying other browsers, deactivating and reactivating etc. Nothing helped or fixed the issue. It's random and only happening to 3 or 4 of them so far. I spent way too long with live chat yesterday and they have no idea. They apparently bumped it up the chain and I'm still waiting for a reply. I had to deactivate them since I can't edit the variations and mark 1 of them out of stock.
Same issue occurred for my list too. only some of my products can't be updated. I tried to link the photos to the variations or add SKU to the existing list. both were failed with same errors. I also tried to clean my broswer cache and logout/login. the errors always there. but the errors only occurred to some list not all.
I have opened a request for technical support. but the solution does not work for me. please solve this issue. Thank you.