Canceled orders showing as "Not Shipped"

This is the second time I canceled an order and it still shows as not shipped.

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Re: Canceled orders showing as "Not Shipped"

@JewelryBygones when you cancel an order, it should immediately move to the completed section of your Orders page.  Are you sure you didn't just refund?  Sounds like a glitch if you actually cancelled.

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NanaLetha
Inspiration Maker

Re: Canceled orders showing as "Not Shipped"

@JewelryBygones  Double check you did in fact cancel and not just refund.

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Re: Canceled orders showing as "Not Shipped"

Yes, that was the reason. Thanks!

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Re: Canceled orders showing as "Not Shipped"

There IS a glitch though ... I have over 12 listings, some as far as several years, which still appear in spite of cancelling. 

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