Cancel The Sale Discount

[Itis8]

Hi, 

Please help me to cancel or edit my sale discount. I don't see any option to cancel or edit it I made it mistake and I have to adjust it quickly!

Thank you 

Behnaz

[PoochandTabby]

In the sales and discount tab, scroll down to the sale anme, click on it and hit end early. 

[RainierEstates]

Doesn't work - still active!

[Former_Member]

it did work for me, although its a little tricky to find that little button on the modal.

[NoFrogsAllowed]

You can only edit which items are or are not discounted, so if you need to change anything else you will have to cancel and start over.  

Go to sales and discounts, scroll down a bit to the list of active sales and discounts, find which discount you want to edit or delete, click on details under the discount name, click on "edit included items" on the right (under revenue) to edit or scroll to bottom and click on "end sale early" or "deactivate" to end. 

[RainierEstates]

It's not working - it has in the past - but now there is no 'end sale early' option, very frustrating

[BestbuyComercio]

First go to marketing then sales and discount  then click on Details & stats option and their to click on details and click on end sale early

Stay blessed

[RainierEstates]

I can't turn off abandoned cart discount! Why not??

[TBQSC]

Abandoned Cart Discount ... you can click "stop sending" and Etsy will stop sending this discount out to people who left something in their cart, BUT anyone who has already been sent this discount can still use it until the discount expires (1 year?). ... the good news is ... you do NOT have to accept orders that include this discount, or any other discount that you no longer want to take part in.  You are not punished in any way when you cancel an order ... it is your prerogative to do so!  You can simply tell your buyers you are sorry, but at this time you are no longer accepting discounts on your items (or something similar, whatever you want to say).

[BagmakerSupply]

But be warned that in many jurisdictions, a coupon is a binding contract between the issuer (the shop) and the consumer (the buyer) and there could be issues if a shop refuses to honor a valid unexpired coupon.

[CraftyCornishMaids]

@TBQSC 

If you have sent a coupon which has an expiry date, you legally can't cancel that sale, because you just don't want to keep your promise.

and etsy puts reserves on sellers that cancel more than a few

[NoFrogsAllowed]

Abandoned cart coupon is good for 2 months.  Thank you coupons are good for a year.  You can cancel, but if it was me, I'd be happy for the sale.

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